Troubleshooting

I entered the wrong amount of bitcoin in my sell order
Don't worry! We can adjust your order to match the amount of bitcoin that we received. Our system automatically recalculated the AUD value based on the...
Fri, 1 Feb, 2019 at 11:21 AM
I created a sell order - when will I receive my money?
Sell orders are processed every day at 4pm. If you miss this cutoff,  your order will be processed the very next business day.  Once we have processed y...
Fri, 1 Feb, 2019 at 11:24 AM